This Third-Party Services Policy outlines the terms and conditions related to the use of third-party services, tools, and platforms integrated into projects by DesignVault Studio. By engaging with our services, you agree to the terms and conditions of this policy.
1. Purpose
The purpose of this policy is to provide clarity regarding the role and use of third-party services in the projects we undertake. DesignVault Studio may use third-party tools, platforms, or services (such as payment gateways, stock media, content management systems, and hosting providers) in the course of delivering digital design services.
2. Use of Third-Party Services
In the course of a project, DesignVault Studio may integrate or recommend third-party services to enhance the functionality, design, or delivery of the project. These third-party services may include, but are not limited to:
- Web Hosting and Domain Registration: We may recommend or integrate third-party web hosting providers and domain registration services as part of website development projects.
- Stock Images and Media: For design projects, we may use third-party stock image, video, and audio providers to supply media content, subject to licensing fees and restrictions.
- Software and Platforms: We may use third-party software or platforms (such as content management systems, analytics tools, or CRM platforms) to support project deliverables and functionality.
- Payment Gateways: For e-commerce websites or digital services, we may integrate third-party payment processors (such as PayPal, Stripe, etc.) to enable secure transactions.
- Marketing Tools: For marketing and social media content, we may utilize third-party services for scheduling, analytics, and design tools (e.g., Hootsuite, Canva, Google Ads, etc.).
3. Client Responsibility for Third-Party Services
- Licensing and Agreements: Clients are responsible for ensuring that they have the proper licenses or permissions for any third-party services, tools, or content they provide or request to be integrated into the project. DesignVault Studio is not liable for any issues arising from the client’s failure to obtain or maintain necessary licenses.
- Account Creation and Management: Clients are responsible for creating and managing accounts with third-party service providers when required (e.g., web hosting, domain registration, payment gateways). DesignVault Studio may assist with setup and configuration but does not own or control third-party accounts.
- Third-Party Terms and Conditions: Clients must adhere to the terms and conditions of any third-party service providers, including those related to usage, privacy, data security, and payment obligations. DesignVault Studio is not responsible for any violations or disputes between the client and third-party service providers.
- Payment for Third-Party Services: Clients are responsible for covering any costs or fees associated with third-party services, including but not limited to hosting fees, media licensing, software subscriptions, and payment gateway transaction fees.
4. Third-Party Service Reliability
DesignVault Studio does not guarantee the reliability, uptime, or performance of third-party services, as we do not have control over these external platforms. While we select reputable and reliable service providers, DesignVault Studio is not responsible for:
- Downtime: Unavailability or interruptions in third-party service performance (e.g., website hosting downtime, issues with payment gateways).
- Service Changes: Any changes to third-party service offerings, pricing, terms, or functionality that affect the project after implementation.
- Security and Data Protection: Security breaches or data protection issues resulting from the use of third-party services. We encourage clients to review and ensure the security practices of any third-party services they use.
5. Termination or Disruption of Third-Party Services
In the event that a third-party service is discontinued, terminated, or experiences disruptions, DesignVault Studio will make reasonable efforts to inform the client and assist with finding an alternative solution. However, DesignVault Studio is not responsible for:
- Service Disruptions: Any loss or disruption in service from third-party providers, including hosting downtime, payment processing issues, or third-party tool malfunctions.
- Data Loss: Any data loss or service interruptions caused by issues with third-party services.
- Migration and Transition: Costs or time associated with transitioning to new services or providers, should a third-party service be discontinued or unavailable.
6. Limitation of Liability for Third-Party Services
DesignVault Studio will not be held liable for any damages, losses, or issues arising from the use of third-party services integrated into a project, including but not limited to:
- Technical Failures: Any technical failures or issues related to the use of third-party platforms, such as hosting outages, payment processing errors, or issues with integrations.
- Legal or Compliance Issues: Any legal or regulatory issues related to third-party service use, such as data privacy violations, security breaches, or licensing disputes.
- Service Termination: Any consequences resulting from the termination or discontinuation of third-party services.
7. Client Approval of Third-Party Integrations
Before integrating any third-party service or tool into a project, DesignVault Studio will inform the client of the integration and request approval. This includes:
- Providing an overview of the third-party service and its functionality.
- Ensuring the client understands any costs or licensing fees associated with the service.
- Obtaining consent to integrate the service as part of the project.
8. Changes or Additions to Third-Party Services
If the scope of the project changes and additional third-party services are required, DesignVault Studio will:
- Provide an updated estimate of any additional costs or fees associated with the third-party service.
- Ensure the client agrees to the updated costs and services before proceeding with the changes.
9. Third-Party Service Support
While DesignVault Studio may assist with troubleshooting or addressing issues related to third-party services during the project, ongoing support for these services is the responsibility of the third-party provider. DesignVault Studio cannot offer direct support for third-party services once the project is complete unless specifically outlined in a maintenance or support agreement.