Payment Policy for Design Vault Studio

This Payment Policy outlines the terms and conditions regarding payments for services provided by DesignVault Studio. By engaging with our services, you agree to these payment terms.

1. Payment Structure

DesignVault Studio follows a structured payment schedule to ensure transparency and timely project delivery. Payment terms will be outlined in the project agreement and typically include:

• Deposit: A non-refundable deposit is required to initiate work on all projects. This deposit secures your project’s spot and covers initial setup, planning, and research.
• Progress Payments: For larger projects, we may structure payments into milestone-based progress payments. The percentage and timing of these payments will be agreed upon in the project contract.
• Final Payment: The remaining balance is due upon completion of the project and prior to the delivery of final deliverables.

2. Accepted Payment Methods

We accept the following payment methods:

• Credit and debit cards
• Bank transfers
• Secure online payment platforms, depending on client preferences and project requirements

All payments are processed through trusted, secure third-party providers. DesignVault Studio does not store or directly process payment information.

3. Payment Due Dates

• Invoices are due upon receipt unless otherwise stated in the project agreement.
• Payment due dates are binding, and delays in payment may impact project timelines.
• Late payments are subject to additional fees as outlined in Section 4.

4. Late Payment Policy

• Late Fees: If payment is not received by the due date, a late fee of 5% may be applied to the outstanding balance for each week past due.
• Project Suspension: DesignVault Studio reserves the right to pause work on any project with an overdue balance until the account is settled.
• Project Termination: If payment remains overdue beyond 30 days, we may terminate the project and retain any completed work. The client will be responsible for all work completed up to the termination date.

5. Refunds and Adjustments

Please refer to our Refund Policy for detailed information on refund eligibility and conditions. Generally, deposits are non-refundable, and refunds are only considered if DesignVault Studio is unable to deliver services as outlined in the project agreement.

6. Additional Costs

Additional costs outside the scope of the original agreement, such as third-party licenses, plugins, or stock materials, will be billed separately. Clients will be notified and must approve these expenses before they are incurred.

7. Taxes

All payments may be subject to applicable taxes based on the client’s location. Taxes will be clearly outlined in invoices, where applicable.

8. Currency

All payments are to be made in designated currency, GBP (Greate British Pounds / United Kingdom Currency) unless otherwise agreed upon in writing. Currency exchange fees, if applicable, are the responsibility of the client.